Westside Lexus
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    1. Westside Lexus

      12000 Katy Freeway
      Houston, TX 77079

      12000 Katy Freeway
      Houston, TX 77079

      Today's Sales & Finance Hours:
      9:00AM - 7:30PM
      Today's Service Hours:
      7:30AM - 7:00PM
  • Contact
Sales(800)374-4021  Service(281)584-2222  Parts(281)584-2225  Collision(281)584 2266

Customer Service Center

 
Customer Service Center

WESTSIDE LEXUS Customer Service Center

The concept of the service function being separated from the sales function is relatively new to the traditional automobile dealership design. We believe our customer family enjoys this new concept as we continue our "pursuit of perfection" in a quieter, easily accessible location with all the latest computer technology and state of the art diagnostic and repair equipment. We continue to provide the best trained, enthusiastic and motivated employee family possible as we continue to invest in our future together.

The 115,000 square foot facility includes 50 service stalls, room for 14 service advisors, all parts and service management, our parts department, all cashier and service support personnel, expanded customer waiting areas including a separate TV/video lounge, a customer business center, expanded training facilities, and employee lunchroom and parking for all customer service cars, 150 loaner cars, a portion our new vehicle inventory and customer parking. (Total of 400+ parking slots) customers waiting on service are served by a concierge function and a limited new car display and sales personnel are available to assist however possible.

 

Customer Service Center Directions

West on I-10
Traveling West on I-10 exit Diary Ashford then turn right onto Woodbranch, continue on Woodbranch to the first stop sign, Wickchester Lane, turn right and go 1/4 of a mile, the Service Center is on the left at 11960 Wickchester Lane.

East on I-10
Traveling East on I-10 exit Kirkwood and U-turn under I-10.  Follow the feeder to Woodbranch, turn right onto Woodbranch, continue on Woodbranch to the first stop sign, Wickchester Lane, turn right and go 1/4 of a mile, the Service Center is on the left at 11960 Wickchester Lane.

Westside Lexus | Houston & Katy Lexus Dealers