Customer Testimonials
Both Mr Tan and Mr Gomez gave us a very warm welcome and provided us with sound advice
Driving home this morning in the middle of today’s thunder storms, my low tire light came on. I was on the I10 frontage road heading west. There was no dry place to stop & check my tire. I saw Westside Lexus & thought I’d pull in just for cover. I told them my problem. I had my own pump & just needed shelter from the storm. They wouldn’t hear of me doing anything, they would take care of me & check them for me. I am a senior citizen & drive a Lexus RX & love it. ...
I bought my second Lexus from Westside as my experience over the past 11 years has always been positive. I appreciate the support I received while choosing my new vehicle. I changed my mind multiple times but each change was accepted graciously. I also loved the lack of pressure to make a sale.
Great people first class service always a great experience. I would not buy A Lexis anywhere else
Made it very easy to purchase my vehicle. Would definitely recommend going there again next time I buy
Ask for Catalina she’ll take good care of you! She makes sure to keep you in the loop about everything that’s going on with your purchase.
Outstanding customer service.
It was an amazing wonderful experience ..Our sales representatives Lola, she was very professional and made our process to purchase a car very simple and easy. We are In love with out new ride..thank you lexus westside and thank you Lola 😊
Very Satisfied with the purchase process. Very happy with the new 2022 Lexus, black line edition.
Westside Lexus provides great customer service. We love Mary Margaret! She is attentive to our needs.
Professional, hard-working and customer centric staff. Wonderful experience every time. Won’t buy a car anywhere else!
Tim Easterling was awesome. Knowledgeable, courteous, & professional. Beautiful, comfortable dealership. We’re pleased w/ choice.
Everyone was friendly and helpful and made me feel comfortable through the process of buying my car
Sheikhr was amazing. I have bought 4 cars with him in the last 10 years. Great customer service- he treats you like family. Also the financing department is very professional and quick
Great service. Doug Phillips is the best. Very knowledgeable and easy to work with. I will return.
Jeffery Byers and the Lexus team at Westside Lexus is outstanding! Jeffery gave us the best deal, no hassling, ultimate customer service. He made everything so easy and seemles, did everything even helped me empty my old car, we were in and out in 2 hours with a brand new shiny Lexus! If you are looking for geniune customer service go here. 5+ stars customer service.
Great service and easy purchase for my beguile of choice. Would recommend to everyone that decide to go to Westside Lexus!
They were very helpful with our needs, they found the car that we want it
Sterling was really helpful in the whole process of our car buying . The manager and Mr Anil was helpful too. Thank you so much for the help .
Very easy experience. Everyone was very friendly and helpful. The facility was very crisp and clean. The entire process was effortless.
I had been car shopping for months trying to decide what vehicle was best for me. Each dealership I had gone to made the process unbearable to the point where I didn’t continue shopping. I randomly decided to check out westside Lexus to see what was available and Chong was immediately available to assist. She ultimately helped me pick out a NX300 and it was perfect for me and better than any of the other vehicles I had looked at. She made the process quick, smooth, and better than any of the other dozen dealers I had been to ...
Good communication and service, just a small oversight on the financing side. Nothing to make me not recommend Westside Lexus to any buyers out there
Jeffrey is the most knowledgeable polite and accommodating person. I am delighted with my car and working with him.
They were all very professional and extremely helpful!!! My car was ready to go and no delays.
I’ve been with this dealership for over 25 yrs. they have been the absolute best in customer service.
Purchased an SUV and they made the experience simple and fast. The staffs were also friendly and professional.
They all made the car buying experience great and easy! They were a delight to work with!!
First class operation including a very personal touch. They provided options that are beneficial to the customer. This is our second purchase because of customer .service.
All the employees have tremendous integrity and treat customers with respect . They have a great product and provide excellent service
Excellent service. Very knowledgeable and professional sales personnel. This is the 7th car we have purchased from this dealership. We will be back if we are in the market for another.
The experience I had was great, everybody was very friendly and took very good care of me
Westside Lexus makes me feel like I’m the only person in the dealership. Attention is paid to every detail in trying to find exactly what I’m looking for. They have gone out of their way to find it regardless of location. They have come through with all the vehicles I have purchased throughout the years. I highly recommend Westside Lexus.
Easy to work with and they prepared my new vehicle for delivery in a reasonable amount of time.
Great location and excellent service! I highly recommend this dealership! I got my new Lexus within two hours! Very happy indeed!
Great location and excellent service! Highly recommended this dealership! I got my new Lexus within hours! Very happy indeed!
Really nice dealership. My salesman Tim was really helpful, even fixed an issue after leaving.
This is our fourth RX350 all purchased from John Parish at Westside Lexus. Excellent service before and after the sale. Always feel like dealership cares about us. We are in good hands with Westside Lexus.
This is my 2nd purchase with them and both times they treated me with great respect. The customer service is top notch and I received great deals both times I purchased from them.
Amazing dealership. From start to finish everyone I encountered was so professional, courteous and friendly. My rep Shannon George was so helpful. The financing guy Sam was awesome also! I would highly recommend this dealership !!!
Very easy to work with; no high pressure sales tactics that I’ve seen before.
So friendly, mindful of my time yet took the time to be sure I was satisfied
Mike Nelson has leased us our trucks for more than a decade. So I don’t know about any other dealerships. Just Westside. That is where we go. That is where we stay. Jim P
We loved the kindness and respect from the entire staff. We felt comfortable and secure in making a big purchase. The coke and coffee machine was a big plus too!
Couldn’t have asked for better service. Very accommodating in every aspect. Would definitely go back
I received excellent service. The representatives were professional and responsive. I love my new car!
Incredible and fast service. We really appreciate how smooth the entire process was. Thank you
Excellent Customer service from the second we contacted them until we got the car. Keep up the good job.
Brought my new LEXUS IS 350 in to have license plates installed. Happened to run into Andrew Nagler who I have known for a long time through basketball. I have yet to really experience much about this dealership (having yet to use the Service Department) but know that if Andrew is onboard it must be a quality quality facility. Looking forward to dealing with the service department even more so knowing that Andrew Nagler is there. Philip Boyko
Edwar was my salesman and he was great! Financial part is a tricky part, read contracts and ask if you can cancel certain services. Other than that beautiful dealership, nice people, love my new ride!
The receptionist was very warm and welcoming. The showroom was beautiful and Merrell was very kind and knowledgeable and helpful
Great group with the ability to close the deal vs. the dealers local to me who would not take me seriously about wanting to purchase a vehicle.
Jeffery and Sam were well prepared and our purchase of a new lexus was easy and fast.
Great Store, Great People, Great customer services Great product.....
Tan was a terrific salesman! He made sure all of our needs were met and that we found the perfect car that we wanted. Highly recommended and we will come back for any future purchases.
Excellent service! I really enjoyed working with Dominic & the finance person while I’m out of state.
Highly recommended if you're in a market for a new Lexus.
The sales manager was very polite, thorough, helpful, and informative. He guided me through the inventory search, was prompt to find a car that suited me, and followed through with a satisfactory sale.
Efficient excellent sales representatives and finance department fast paperwork is wonderful experience we’re will recommending to someone who wants Lexus vehicle
Sales staff very knowledgeable and approachable. Willing to accommodate customers. Service dept excellent. Overall experience excellent. Second vehicle purchased at Westside Lexis.
Excellent service from first contact via email to the eventual conclusion of my purchase. I will definitely recommend👍
I had really great experience from buying and financing the car ! Great and quick service -
Buying vehicles from Westside Lexus with Alex’s assistance has always been a good experience for my husband and me.
Ms. Chong was a big help with assistanting me with my first purchase of a luxury car.
This is our second purchase from Westside Lexus and it has been a completely professional experience. We will definitely purchase another car from this dealership in the future.
Great service! Chong Lee was the best! She did not hesitate to help me find the best vehicle that fit my needs.
From salesman to manager and finance we were treated amazing. They didn’t treat us like our questions were dumb and they didn’t rush us even though it was closing time. Best car buying experience ever. And the price was fair where other dealerships were putting a lot of extra money on the sticker price.
The service was good the dealer ship was clean and a nice lounge area staff was friendly
Westside Lexus was a fantastic choice for the purchase of my first Lexus! My husband made contact with John Loving and he got an idea as to what we were looking for. They made sure they got me into the car of my dreams! I was able to check out features and technology from Alex Brown and John Loving worked to bring in the home run! They were both pretty awesome to help answer any and all questions that came up! Finance department was pretty helpful too at breaking down options. Everyone was very professional, very responsive to questions, and ...
Dallas was very professional and kind. she answered every question without hesitation and provided us with helpful advice and information
Spotless! Friendly attentive staff who really know their vehicles. Didn’t get any pressure sales tactics either which was great!
Westside Lexus IS all the customer could expect in service sales staff and dealership excellent job
Great service and great dealership. We were very well taken care of by our sales rep.
The dealer is very clean,friendly place.Our salesman Dallas is very helpful friendly and answers all our questions.
I thought the dealership was clean and up to date. The people were very helpful.
Best car buying experience ever! This is luxury at its finest! I will definitely refer others to Westside Lexus!
Dom Thornton was our salesman and he did an excellent job. He was very knowledgeable, was not pushy, listened to our wants, and did an excellent job.
I had an awesome experience at Westside Lexus. It was such a smooth transition compared to my first experience. My salesman, Joey and finance for me in and out in no time and made me feel very comfortable
We had a great experience with Westside Lexus and bought our new car through Alex Gifford. Alex was very professional and patient to accommodate our queries. Great service overall.
Very great service I will recommend to my people I know to visit your dealer.
Great service, Joey even drove to my office to pickup paperwork that I needed to complete
Timely customer service, everybody is eager to help in an efficient way. If I need to buy another vehicle, I will go to Westside Lexus again.
Not pushy at all. Met us half way on the deal. A little low on the trade, but they made it up with other incentives. Took the time to familiarize us with all the tech features before we drove away. Not sleazy like most other auto dealerships.
The dealers and are staff are knowledgeable about their cars and are also very friendly!
Our sales lady, Lola Suarez was exceptional, great communication, friendly staff; prior service experience exceptional
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