Customer Testimonials
Staff are very accommodating especially Ms. Nguyen and the one who is in the financing department. If ever we will buy another Lexus in the future.. Will definitely get one from Westside Lexus.
Mr. Hai Do He is a conscientious and enthusiastic salesman. I like it.
Excellent customer service from Mike Nelson and the overall experience was seamless. Dealership is pristine and everyone conducts themselves in a professional manner. Mike was patient and knowledgeable, answered all of my questions and I never felt pressured to purchase.
Great customer service Alex was great this was the third vehicle we have got from him
Jeffery and every person I interacted with were incredibly helpful and easy to work with. They made it simple to come to a decision on buying a vehicle from Lexus.
Great Customer Service: from Initial Sale through your Car's Life.
Great experience at this dealership. From the salesman, Edward Guerrero, to the manager, Manny. These guys made everything simple and to the point. Time was not wasted. Will recommend this place!
This was my first visit to Westside Lexus. They were happy to accommodate us on a walk in. My tire was low, and it was the result of a nail. I love the look of the dealership and will use them, going forward. I was misinformed by the previous dealership that I HAD to use them for my pre-paid maintenance. Shame on you Sterling mcCall. The reason for my 4 stars is because the time stamp was not wiped off of my window. This means that my new service advisor didn't review the car before it left. Wilbur was good, ...
Good patience in feature explanation, good service manner when talking, reasonable processing time for transaction.
Excellent service. John communicated with me through out the whole waiting period since ordering the car.
This location is amazing, super friendly staff with amazing amenities. Tim Gallagher was amazing, helpful, patient and flexible he helped us buy the car if our dreams that met all of our needs. We appreciate his help and highly recommend him and Westside Lexus!
Mary Margaret and Danny were both excellent. They were very helpful and took time to give me a very good experience. Thank you thank you!
Easy and fast purchasing experience. Great service by Alex Winnicki and the finance team. Second car I buy here. Would highly recommend.
Shawn was great in assisting me with the purchase
Chong Lee rocks. Third car bought from her. Recommended her my friends who would like to buy pre owned vehicles.
Very professional. There was no hassle or pressure during this transaction and my wife and I both walked away feeling excited about our new vehicle and the amount that we are paying for the lease.
Dominic was our salesman and he was a pleasure to work with. He was very knowledgeable and made our buying experience an easy one.
From entering the Westside Lexus Dealership, it’s a pleasure to interact with the professionals that work there. Expert service and advice. Beautiful dealership too.
Very good staff. Appreciated Mark Solomon’s help.
Jeff Margolis and JT Teodoro are fantastic to work with. They are extremely knowledgeable in there particular expertise and make the car purchase a great experience. Sinh Pham is always there for me.
They provide great service and recognize and appreciate customer loyalty. Go the extra mile for their customers.
Dominic was great. Very helpful highly recommended!
Sheakar was very easy going and made you feel welcomed unlike the others at the front. He took his time to explain and made sure we understood everything. I will definitely be referring anyone interested in buying or leasing a Lexus to Sheakar and Westdide Lexus.
It’s always easy and pleasurable here. I have now purchased three pre-owned Lexus vehicles and I am thoroughly satisfied. I have worked with both Mike Gonzalez and Danny Garza. Both are top notch.
I have a wonderful experience with Lexus dealer, they were very helpful answering Al my questions. Sterling was very informative about the car l was buying… I will definitely recommend this dealer
Dominic and Joey are amazing! I was in and out in an hour with my new car. Cannot recommend west side Lexus enough!
I've been looking for a car for months and I finally found Ms. Lee. She was so helpful and knowledgeable about the cars that she had in stock. She was able to answer all of my questions and even helped me find the perfect car for me. Ms. Lee first convinced me about the pre-owned cars I wanted without trying other sellers. She was very knowledgeable about the car and helped fit my budget too. Note that this is because she spent time to know about my financial situation and is always one step ahead in every move. I ...
The salesman Jeff Jone is amazing 😉! Very proffesional guy ! My financial Sam Chau is Super 𝙿𝚛𝚘 ! Very happy to purchase . 2022 Lexus RX 350 F sports, thx . West side Lexus , Regards, Dan and Juju 😘
Steve is amazing person to work with . He was very helpful and understand what I was looking for !
The best Lexus dealership in Houston. What a pleasant experience! John Loving is very helpful and glad to have him as my salesman. Thanks John and Westside Lexus.
Quality product and personal service without equal. Dealing with the Lexus personnel is a pleasure - and that has not been my experience over the last 60 years.
We have been customers of Westside Lexus since 1992. Gary Cohen and Alex Winicki have always provided excellent advice and assistance with our purchases and leases. The service department has also provided excellent service. The dealership makes great use of technology and strives to improve the customer experience.
Picked up my plates, very professional and kind
Chong Lee has been exceptional to deal with professional, friendly. I will absolutely purchase again from this dealership and from Chong Lee as the experience has been so great.
Westside Lexus is the best. Do you need a dependable pre-owned car ? Please travel to 12000 Katy Fey and ask for Mrs.Catalina Kurdiyeh.On a scale of 1 to 10 she is a ten and you will get the win. Thanks Westside Lexus.
The whole purchasing process was a great experience. Shannon George was great.
If you are considering buying a Lexus, this is by far the best dealership in the Houston area.
5 stars for Edward! Efficient, helpful and he even entertained my son during the process 🙂 highly recommend!
We had a successful day while visiting with Jeffery Byers. We decided on a 2022 -350 RX. He made it so easy as always.
Nellie was very helpful. Important since I purchased over the phone. My daughter handled sale.
Very courteous staff, friendly and helpful. Great facilities and an environment that seems to welcome an environment of flexibility and creativity.
everyone at Westside is so nice. I couldn’t imagine the whole process being any easier. They treat you like you are their only customer.
Dealer and Catalina take care of you, from start to finish. They help you through the entire purchase process. Highly recommend
It was a good experience people are so kind definitely would come back to this place!!
Westside Lexus seems to be an efficient, well run operation that treats their customers the way they should be treated
The dealership was very accommodating for our requests and hiccups in our purchasing experience. We had to go to another dealership to sell our car and John Loving gave us a ride back to the dealership to complete our purchasing experience.
Very professional and classy, the purchase process was effortless. The new LX 600 is the bomb.
My experience at Westside Lexus was great. I will definitely buy from them again. I was treated extremely well by the staff. They made my experience enjoyable.
Very easy and transparent experience. I would recommend West side Lexus to family and friends.
I was very satisfied with your service. Thank you Chris Nemoto & jung Lee. Thank you for your kind service I will recommend you to my friends. I will give you 10 stars🌟
First class profession organization who put the customer first. It is a place you want to go back to
I had a very experience. Your dealership is modern, have knowledgeable employees and a great product. I found a car we like very much. The only negative is that my trade in was under valued (value received was not less than it’s actual value).
A delightful experience purchasing my new RX. John was thorough and attentive to my requirements. Overall, I'm very satisfied with the product and the attention I received from John and Westside Lexus.
Great experience! Would definitely come back!
I’ve enjoyed several Lexus vehicles over the years as well as the excellent service provided by Desmond Johnson, our salesman as well as those in the Service Department. We expect to continue to enjoy our vehicle as well as the Westside Lexus Dealership. —Russell & Rosalind Jackson.
Westside is by far the most professional dealership I have ever dealt with, for purchases, services and repairs. Jeffrey Byers is equally reliable. We will remain a loyal Westside client for many years.
Best seller and best dealer. Thanks! Hope to do business and come back agian. Thank you!
I have bought five Lexus from this clean, professional, competent, and responsive dealer for the last twenty years.
Superior Service received from the time I walked in the door and was greeted by the receptionist to employees greeting me in coffee break area to repeat business with Jeff Margolis and then followed up by outstnding service by Manny Gomez in Finance. Thank Manny again for me for his military service to our great country. R. Greg Smith
Great service department
I came in looking to purchase a vehicle for my wife. Right of the bat I was surprised by the level of professionalism and friendliness of the staff here. I was partnered with Lauren Goldman who was fantastic from the start! I had to order the vehicle due to production/inventory shortages and was really a hassle free process. Once the vehicle arrived Lauren and the staff at Westside Lexus made the gifting of the car memorable (it was a surprise gift for my wife). I am definitely a customer for life now! Thanks again!
Thanks to John L. for a smooth transaction and for finding the car I wanted. Also big thanks to Manny. The staff was friendly and helpful.
The car purchase was seem less & Shawn had us approved & the car ready as promised!
Very good, clean, easy to work with. Very professional. Ease of in and out… good team
Salesman was very professional, helpful and friendly. Very satisfied with the service and the vehicle purchase.
Shekhor is trustworthy, fair, answers my questions, and a very nice person. We have purchased several cars from him. If he went to another dealership, we would follow him.
All the staff were very friendly and helpful in assisting me locate my ES350.
John was real helpful as It was my first time to buy a car. Very patient with me. Help me through it and end result was great. I love the car
My husband and I have been buying cars since 1992 or 1993 alone with my daughter and other family members. My top sales person Mary Margaret Mary Margaret Margaret McGowan, I glad to have David Wasaff help me last month in buying a car for my grandson
Everybody at the dealership added value each visit. Alex made me a good deal on the perfect car for my needs. Ross Zuerner was instrumental in the process, always looking out for my best interest. Thank you Ross and Alex. Santos inspected the car and gave me his expert assessment, which was paramount to me buying the specific vehicle. Thank you Santos. I have utmost trust and confidence in these 3 individuals. I always refer people to Westside Lexus. Mike Hamilton
Have been a customer since 1996. The main reason is that our sales contact Mr. Alex Winnicki has done an excellent job of coordinating a number of our purchases during that period. Alex has taken the stress out of buying a vehicle. He is very knowledgeable of all their vehicles. Additionally, you can't find a nicer group of financial consultants (managed by Mr. Paul Rockett) to handle a purchase. And when it comes time to service your vehicle, I can't imagine a more experienced group of consultants and technicians like my contact Mr. Jacob Herschman. Great Experience!
Laura has excellent customer rapport, She goes up and beyond when answering my questions on delivery day
John Loving and all people at dealership were very helpful and courteous with our purchase
JT and Alex are awesome!
Great place to by a car!! Wonderful, knowledgeable people, enjoyed our experience! Love 💕 our new Lexus!
Louis has sold me 5 Lexus. I trust him and secondly incredibly great cars with great service. It’s my vehicle of choice. My dealer of choice.
I was very impressed with Desmond’s professionalism and knowledge of the Lexus vehicle I was interested in and on how he guided us through the purchase process.
(Translated by Google) I liked the attention at Westside Lexus, Maria was very attentive, I liked the excellent treatment. (Original) Me gusto la atención en Westside Lexus, Maria fue muy atenta me gusto el trato excelente.
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