Customer Testimonials
We loved Westside Lexus because they offered us excellent service. Everything was done super fast. We got in and out in less than 1 hour
I Have to thank you very much a sales consultant “Dominic Thornton”. He helped me out to get the right car I need, and always updates info when the car was waiting for build. When I need another car, for sure I will see Dominic Thornton again. Recommended Dominic Thornton a sales consultant at Westside Lexus dealership.
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Mike Gonzales was a fantastic sales rep….made the purchase process seamless. Great service, and I’m very happy with my new vehicle!
Everyone was very nice and knowledgeable! I will definitely recommend my friends and family to Westside Lexus!
Very satisfied with the service here! John was very accommodating throughout the whole process and I always felt like my interests were being taken into consideration. Strongly recommend to anyone looking for a Lexus
Everybody was great including salesman and finance Manager. Liked the dealership itself including coffee area.
Sam and Jeff were Amazing to work with! If you are considering a purchase they are your people! Thank you again!!
Great experience with the purchase of my Certified 2021 ES 350. David Bryan was outstanding in helping me find the right vehicle and right deal. The checkout process was very quick and efficient.
As always everyone was professional, from sales to finance too notch. Jeffery Byers is the best
Good experience and presentation. Felt happy with results Yes
Alex Winnicki is the best! This dealership is the best for sales and service. Highly recommend!
Dave our sale specialist was top notch!! We test drove over 10 vehicles and had a bunch of questions about Lexus (not our first, we’ve owned Lexus for decades) just to rest his knowledge and he is very knowledgeable! He’s so nice that he even invited us over thi his ranch!
Everyone was super friendly and welcoming. Louis Blackmon helped me and he did a fantastic job. The dealership itself is very shiny and beautiful! I had a wonderful experience! Thank you to everyone there!
All the staffs were very polite and friendly! Hai Do, our dealer tried his best to find the best car that fit our needs and Manny was great with helping our finances and finding the best deal. They both worked great to get us our car and I’ll definitely be returning for my daughter’s car!!
Candid dealing with a salesman I've dealt with for over five years. My wife and I are happy to add the RX 450h to our stable
Dave is the best sales rep and Joe the best finance guy in Houston. Made the process ver stress free.
We got exactly what we wanted in the new car! Everything was pretty easy from selecting the car and buying.
Agent ms. Chong Lee is so kind and explained as much as she can. It was very impressive and could be achieved as what i wanted.
The processes was really easy and simple. Lurie Keener was an amazing salesman. 10 out of 10 would recommend
Alex G at Westside Lexus is outstanding. He keeps you updated every step of the process and could not be more helpful.
Very nice & good customer services. The salesman provided good information about the vehicles on lot.
Shekhar is great. Made the process seamless, no pressure involved.
Great customer service! Everyone were very at tentative and courteous. The sales person was very knowledgeable and friendly. Great experience! Thank you everyone you all rock!!
I had a very good experience at Westside Lexus! Even though I live 10 minutes from another Lexus dealership, I choose to drive across town to this dealership! This is the second Lexus I have purchased from them! Jeff Jones was my agent, he was great!
Excellent dealership! Our sales representative Dallas Chamberlain was fantastic!
A pleasant experience with Alex W from the start. Best car buying experience I have ever had!
Excellent service. Lauren Thomas was superb. I would return just because of her. Prompt, attentive and vey clear about options.
Quick service is one good point. Everyone's willingness to bond together & make the purchasing of a new car happen.
The make ready team for clean and detail the cars before being sold need to be retrained. Lots of dirty spots and areas that were not cleaned in the interior of the vehicle which I was promised that the car i was going to purchase will be “deep cleaned”. My elementary school-age daughter has more attention to detail and cleans better than this.
Excellent customer service from Salesman Frank Mota. Make my buying experience a pleasant one. Will definitely come back to him next time I need a new vehicle.
I got my car at a good price and the lady that helped us was very nice.
I am very happy with the service that I got from Westside Lexus. Jeff Margolis and his team are great
Lauren Goldman was very knowledgeable about all models of Lexus. Even though it took a while before I got my vehicle due to this pandemic she kept me updated all the time. It was a great experience and I’m really enjoying my GX460! Thanks Lauren
My sales representative made the process from start to finish extremely easy. I’m very happy to have the vehicle through this dealership
Service speed and making me feel taken care of. Made me feel that has my best interest in mind.
Mary Margaret provided exceptional and speedy service. We were in & out in under 2 hours from the time we walked in, test drove & completed all paperwork! All the staff we interacted with were professional.
Our salesperson, John Loving, was amazing and very patient. Easy to work with. My service manager, Laura Brown, is always polite and prompt.
At Westside Lexus the Customer Service is immaculate!!!! Everyone was so nice and professional. Danny and the My Finance guy took really good care of me!!!
My wife and I are very pleased with our 2200 ES300h. It is an great vehicle. The technology components are amazing. Great salesmanship, professionalism, communication and service.
Professional. Attentive. Knowledgeable. Respectful. Left with a smile. Sale consultant was patient and answered all our questions and concerns. Glad to have done business with Westside.
John Parrish was friendly and very helpful. He was not pushy and answered all the questions we asked. He was able to get as a good deal on buying the car.
I have been a customer for 12 plus years need I say more. First class dealership from sales to service.
Very thorough and complete. Everything was taken care of in a organized and efficient manner,
Our sales consultant, Jeff Jones was helpful and very knowledgeable. He walked us through the purchase process explaining and answering all questions…a pleasure to have him as our sales person.
Every thing was great. Did not take very long. Good place to buy a car for anyone.
Nice and clean dealership. Friendly environment. Good people. Good selections. Close to home. Easier for service
If you are looking for a dealership that stands behind what they sell, this is your place. I purchased a car "As is" had a major problem and after talking to them about it, they asked me to return the vehicle and they voided the sale. Thank you for the top knotch customer service!
Visiting Westside Lexus was suggested to me by a relative and i couldn’t be more satisfied after taking heed to that recommendation. David was my dealer and I so grateful to him for his welcoming and easy-going manner in helping me leave the lot with a car just right for me.
Dominic was great…NOT pushy, very knowledgeable and friendly 🙂 My Mom bought a Lexus from Westside 20 years ago and it’s still running! Second generation purchase 🙂
Bought a pre-owned vehicle. Philippe was great.
Their supports are very helpful to a new client on selecting which model is appropriate for the need of customers. I will recommend this group as even I was busy in my work they updated me on time for the development of my application.
Alex Owens was very helpful. I had a lease that was ending and he helped me finance the vehicle. Dealership was very beautiful and clean. Judy in financing was great, super friendly and worked quickly.
Great dealer. Merrill was the best.
Very professional customer focused experience working with Mary Margaret and her team. Great experience and easy!
Good service and speedy response. Made a deposit and get the car within a day.
Great customer service.
We had a great sales person who treated us with dignity and respect and got a deal done just ahead of Mother’s Day.
This is my 2nd time going to Westside Lexus. I love the team there. I took my wife to shop for her vehicle and ended up getting one for myself again. So now im a 3 time buyer here. Thanks to Lurie Keener for making it all happen and showing us exactly what we were looking for. JT worked the numbers on both deals for us. Those 2 guys together made it all happen. As long I'm living in Houston, I will continue going back to Westside Lexus. Thank you all!
Excellent customer service with all the Westside Lexus Staff and a big Thanks to my number one Salesman Alex Winnicki!!
Started a bit rocky when I called but the overall experience was good. You all need snack since people have to be there for hours.
Great service! Smoot transaction! Would recommend this agency to anyone who is on the market for gently used car…
Everyone I have met at the dealership is very helpful and friendly. I have nothing but good things to say.
Excellent service, seamless process. Alex was awesome and helped make everything smooth and painless. 5 stars
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