Everyone I met was helpful, approachable, knowledgeable and professional in a new beautiful showroom and offices. I was introduced to Jeff Jones by Gary Cohen. Jeff explained the features of each of the cars I was considering.and took me through the test rides to purchase with undivided attention and no pressure. Homer Hsu weighed in on the purchase and Mike Shafer handled the financial piece with expertise. . The next day Jeff provided a thorough and clear tutorial on workings of the car and audio aspects, before I headed home with my new luxury auto. Amazing experience!
Very pleased with the service, people, and car. They make the tough decisions easy and explain all the details to make sure you understand everything to be beyond happy with your decision. Thanks guys!
After a failed excursion with another Lexus dealership I almost abandoned the effort to but a vehicle. However I searched Westside’s website and found a similar one to what I had previously attempted to purchase. I visited Westside and told them of my experience at the other dealership and the experience at Westside could not have been better. They made almost the exact same deal as the other dealership and we closed the sale with no drama and no issues. I have talked to three other people who have used Westside in the past and they all three had great things to say about the people who work there and I look forward to years of dealing with a truly professional organization.
Highly professional staff and assurance of customer satisfaction made this experience exceptional.
Great customer service, a very satisfied customer. Mr Doug Phillips was awesome, he seen that I was a serious buyer and we came into an agreement on the price. Don't know what it was exactly but I trusted his words about the vehicle, so much I bought it without even seeing it person or driving it, just on his word. And he was right, my wife loved it. Thanks Mr. Doug.
Mr Lurie Neener was more than helpful telling me about the NX300.This is my first Lexus but the families 4th.The vehicle sold its self.But Lurie and the finance team Emily and Mike made the experience stress free. The showroom Is gorgeous , very clean. You can’t go wrong buying from Westside Lexus In Houston TX
I was satisfied with all the services. The agent helped me to get my car. He did a wonderful job ever. I will be back.
We had a great experience trading in and purchasing our SUV through Mike Gonzales at Westside Lexus.
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